Shisha buyer guide · Article 216
How to Write Defect Acceptance Criteria for Shisha Charcoal
Turn buyer objections into defined checks for cubes, fines, dimensions, packs and marks. Agree methods, reporting units and decision rules before the production inspection.

01 · Turn the objection into a check
Write what the inspector must observe.
Shisha charcoal defect acceptance criteria should connect a defined condition with an inspection unit, method, evidence record and agreed decision rule. Start with the buyer’s concern, then replace vague phrases such as too many broken cubes or poor packaging with descriptions another reviewer can apply to the identified goods.
Record the product, nominal size, specification revision, packaging configuration and intended inspection population. A criterion written for one configuration should not silently apply to a different cube size, retail pack or master carton. Identify the buyer, supplier and inspector who will review the schedule.
Keep three decisions separate: describing a condition, recording its observed extent and deciding whether the inspected goods are accepted. A photograph can help explain a condition; it does not establish the sampling plan or acceptance limit. This guide supplies a buyer drafting framework and no universal tolerance, batch pass rate or current Unimax result.
02 · Define broken cubes, chips and fines
Use categories with boundaries and reference examples.
For broken cubes, specify the physical condition that qualifies and the counting unit. Decide whether the record counts affected original cubes, separate pieces or a defined mass fraction. A collection of fragments cannot be reliably converted into original cube counts without an agreed reconstruction rule.
For chipped cubes, define how a localized edge or corner loss is distinguished from a broken cube. Use a stated observation or measurement method, reference images and any buyer-proposed boundary that the supplier and inspector must confirm. Avoid an unsupported claim that a particular chip dimension is an industry standard.
For fines, agree how the fraction will be separated and measured. If a sieve-based method is proposed, identify the equipment or aperture, preparation, handling and weighing procedure. Fines judged visually and fines determined by a specified separation method are different records and should not share an unexplained percentage.
State what happens when one item meets more than one category. Keep all relevant observations, but define how the chosen reporting basis treats overlap. Otherwise, the same chipped and undersized cube could be counted twice in a total intended to represent affected units.
Retain acceptable and unacceptable reference examples under a controlled revision. Label them as agreed examples for the order, not proof of the condition of every future lot. Document ambiguous cases for review rather than letting each inspector invent a boundary.
03 · Specify dimensions, packs and marks
Tie every check to a controlled requirement.
For cube dimensions, identify the characteristic, measurement location or orientation, units, instrument requirements and applicable specification limits. Record the number of distinct cubes measured and keep their source identities. Several readings on one cube are not several independently selected cubes.
For retail packs and cartons, name the condition being checked: an open seal, tear, missing component, incorrect grouping or another defined departure from the approved packing specification. Specify the unit, such as one retail pack or one master carton, and the method used to inspect it.
For marks and artwork, reference the approved file and revision, required fields, placement and any agreed legibility or code-reading check. A wrong revision, missing lot reference and unreadable mark should be distinct observations when they answer different buyer questions.
Do not use a general phrase such as packaging must be perfect as the release rule. It gives the inspector no reproducible boundary. Conversely, a visible cosmetic difference should not automatically receive a severe classification without considering the agreed requirement and its effect.
Any destination-specific marking or quantity requirement needs its own confirmed current source and responsible review. This page sets no legal tolerance or mandatory labeling rule. Record the actual applicable requirement rather than assigning legal significance to a buyer preference.
04 · Choose the reporting basis and acceptance rule
A defect count and a count of affected units are different.
Name the denominator for every proportion. Depending on the characteristic, the record might concern affected cubes out of cubes examined, affected packs out of packs inspected or a defined fines mass out of the examined product mass. Do not compare these quantities as if they were the same measure.
Illustrative counting only: one inspected pack with a seal issue and an incorrect mark contains two recorded nonconformities but is one affected pack. If another pack has only a mark issue, the record contains three nonconformities across two affected packs. This example sets no acceptable count or rejection threshold.
Separate the item-level rule from the lot-level decision. A dimension outside the agreed item limit is an observation under that rule; the disposition of the inspection lot depends on the agreed acceptance procedure. Record the sampling-plan reference, selection, sample size and decision parameters where applicable.
Severity classifications such as critical, major and minor require explicit agreed meanings and assignments. Do not copy a generic AQL or assume a severity label automatically supplies an acceptance number. Where a formal sampling standard is requested, have the responsible provider confirm its applicable procedure and parameters.
State how missing evidence, inaccessible stock and borderline measurements are handled. An unmeasured characteristic is pending evidence, not a pass. Apply the agreed treatment of measurement uncertainty and rounding rather than adding an improvised allowance at the inspection.
05 · Separate sample feedback from order acceptance
Approve the schedule before applying it to production.
Sample evaluation can reveal objections and help draft measurable requirements. Record each observation against the sample ID and evaluation conditions. Positive feedback on that sample does not by itself confirm a production-lot sampling plan, numeric acceptance limit or contractual release condition.
Convert the feedback into a proposed schedule, then obtain the relevant buyer and supplier agreement and inspector method confirmation before the production inspection. Record document revision, date, references and the order or configuration covered. Mark unresolved fields pending instead of treating a blank as consent.
Keep the approved sample reference linked to the written criteria. If the sample and written specification appear inconsistent, resolve that discrepancy before inspecting the order. Identify the controlling reference through the parties’ agreed process rather than allowing the inspector to choose silently.
Changes after agreement need a revision record and clear applicability. Do not retrospectively relax a criterion to erase an unfavorable observation. Retain the original findings, the reason for any revised requirement and the parties’ recorded decision about the affected goods.
06 · Define evidence, escalation and release
Make the next action clear when a criterion is not met.
For each finding, retain the criterion ID, lot and sample references, actual observation or reading, method, relevant photograph and reviewer. Keep measured facts separate from interpretations about cause. A pack damage observation does not by itself identify when or why it occurred.
Agree who reviews the report, who acknowledges a hold and who may approve release or an exception under the order process. Record the condition to resolve, correction required, verification evidence and timing. The existence of an inspection report does not automatically grant the inspector authority to stop dispatch.
Define reinspection scope after a correction, including the affected goods, selection method and criteria revision. Preserve the first result and the reason for the follow-up. Repeatedly collecting new samples until a favorable result appears does not resolve the original nonconformity record.
Close the schedule with a documented disposition and any open conditions. Use the template below as a drafting record; confirm current specifications, identified samples and inspection arrangements for the actual inquiry before presenting it as an agreed acceptance schedule.
Buyer tool · proposed fields require agreement
Defect acceptance schedule template
Order ___; product / pack revision ___; destination ___; schedule revision / date ___; buyer / supplier / inspector ___. Add one criterion ID per condition and retain the agreed supporting references. This template does not supply universal defect limits or a certified sampling method.
| Criterion area | Definition / reference | Method / reporting basis | Agreement / decision rule |
|---|---|---|---|
| Broken cubes | Condition / boundary ___; reference images ___ | Unit / counting rule ___; overlap handling ___; sample IDs ___ | Agreed limit / plan reference ___; status ___ |
| Chips | Edge or corner condition ___; boundary / examples ___ | Observation or measurement method ___; units ___ | Severity if agreed ___; acceptance rule ___ |
| Fines | Defined fraction ___; separation method / equipment ___ | Examined mass ___; fraction mass ___; denominator ___ | Limit and method agreement ___; open condition ___ |
| Dimensions | Characteristic / axes ___; specification revision ___ | Instrument / method ___; distinct cube IDs / readings ___ | Item limits ___; borderline decision rule ___ |
| Retail packs / cartons | Seal / tear / grouping / component requirement ___ | Inspection unit ___; method ___; actual finding / photo ___ | Criteria / severity / decision reference ___ |
| Marks / artwork | Approved file revision ___; required fields / placement ___ | Legibility or code check method ___; observed result ___ | Applicable confirmed requirement ___; review owner ___ |
| Sampling / reporting | Lot definition ___; selection / sample size ___ | Affected units or nonconformities ___; denominator ___ | Formal plan if applicable ___; agreed parameters ___ |
| Agreement / disposition | Order / configuration ___; schedule revision ___ | Buyer / supplier agreement ___; inspector method review ___ | Hold / release approver ___; correction / reinspection ___ |
Repeatable criterion entry: ID ___; condition ___; boundary ___; reference revision ___; inspection unit ___; method ___; numerator / denominator ___; sample plan ___; acceptance rule ___; evidence ___; agreement status ___.
Exception record: finding ___; affected goods ___; hold contact ___; correction ___; verification ___; release or exception approver ___; date ___. Keep the original inspection finding attached.
Defect acceptance questions
Does an approved sample establish every production acceptance rule?
No. Use sample feedback to develop the written schedule, then agree the scope, methods and decision rules for the identified order.
Can I use one percentage for chips, fines and pack defects?
Do not assume the measures are interchangeable. Define the inspection unit, method and denominator for each characteristic, then agree its decision rule.
Is a pack with two defects counted as two affected packs?
No. Two recorded nonconformities on one pack remain one affected pack. State whether the plan counts nonconformities or affected units.
Does this template provide ISO or AQL acceptance limits?
No. If a formal method is required, the responsible provider must confirm its applicability and plan parameters. Numeric limits and severity classifications require explicit agreement.
Method context
A condition definition needs a separate decision procedure.
NIST describes a lot acceptance sampling plan as a sampling scheme together with decision rules. That distinction matters here: reference images and condition definitions help classify observations, while the agreed plan determines how inspection findings support the lot disposition. This worksheet does not replace that plan.
Commercial discussion
Send the conditions you need to define.
Share your destination, product and packing requirements, approved references and buyer objections. Request current specifications, identified samples or an agreed inspection scope. Include proposed measurement methods and decision contacts so the acceptance schedule can be reviewed for the inquiry.
Discuss an inspection scopeFactory and quality evidence · Shisha charcoal products · Contact Unimax
Related buyer guides
Evaluate a shisha charcoal sample · Prepare a pre-shipment inspection · Choose an inspection scope · Record pack count variation · Sample across cartons and lots
